Question 1

What does Accurai do?

Accepted Answer

Accurai tests, improves, and monitors AI chatbots and assistants so small businesses can reduce wrong, outdated, or risky answers.

Question 2

Do you build AI chatbots?

Accepted Answer

Accurai can advise on tools and help prepare content, but the core focus is accuracy, readiness, QA testing, and monitoring. We can also work with your existing chatbot vendor or agency.

Question 3

What is an AI Answer Accuracy Audit?

Accepted Answer

It is a focused test of your AI system using realistic customer-style questions. We score the responses and provide a report showing what is accurate, what is weak, and what should be fixed.

Question 4

What is agentic AI?

Accepted Answer

Agentic AI refers to AI systems that do more than answer questions. They can use tools, access systems, update records, send messages, trigger workflows, or make recommendations that lead to action.

Question 5

Is the Agentic AI Safety Audit a cybersecurity audit?

Accepted Answer

Accurai is not a full cybersecurity firm. The Agentic AI Safety Audit is a practical readiness review focused on AI agent permissions, workflow actions, prompt-injection exposure, data handling, human approval, and logging.

Question 6

Do you guarantee the AI or agent will be safe?

Accepted Answer

No. Accurai provides point-in-time testing, findings, and recommendations. The client remains responsible for final approval, implementation, and ongoing governance.

Question 7

Should small businesses care about agentic AI safety?

Accepted Answer

Yes — especially if your AI can send emails, update CRM records, access documents, book appointments, or trigger automations.

Question 8

Do we need to already have a chatbot?

Accepted Answer

No. If you do not have a chatbot yet, Accurai can review your readiness and help organize the information you would need before launching one.

Question 9

What types of AI systems do you test?

Accepted Answer

Website chatbots, AI receptionists, customer-support assistants, FAQ bots, lead-intake assistants, and other customer-facing AI tools.

Question 10

What industries do you serve?

Accepted Answer

At launch, Accurai focuses on home services, private education and tutoring, and selected real estate or property service businesses.

Question 11

Do you handle customer personal information?

Accepted Answer

At launch, Accurai prefers to work with approved business information, public website content, FAQs, and non-sensitive test scenarios. Sensitive customer or regulated data requires a clearly defined scope and data-handling agreement.

Question 12

Can you monitor our AI every month?

Accepted Answer

Yes. Monthly AI Monitoring includes retesting, score tracking, issue logs, and recommendations as your business information changes.

Question 13

How long does an audit take?

Accepted Answer

A basic audit can usually be completed within 3-7 business days after the required information is received.

Question 14

How much does it cost?

Accepted Answer

Founding-client audits start at $299-$499. Cleanup, QA testing, and monitoring are priced based on scope.

Privacy Policy